Where does the driver meet us at the airport?

At the customs exit of your terminal, holding a sign with your name, past the timeshare sales area. Your driver tracks your flight in real time and waits even if you are delayed.

How long is the drive from Cancún?

About 50 minutes to Playa del Carmen, 1 h 05 to Puerto Aventuras, 1 h 30 to Tulum and 20 minutes to the Cancún hotel zone, under normal traffic conditions.

Which vehicles do you use?

Mercedes V-Class, Chevrolet Suburban and VIP Sprinter, all air-conditioned, recent and insured, with bottled water, onboard Wi-Fi and a bilingual chauffeur. The model is chosen according to passengers and luggage.

Do you provide child seats?

Yes — infant seats, child seats and booster seats are provided free of charge on request. Just tell us each child's age and weight when booking.

Is the rate per person or per vehicle?

Per vehicle, taxes and tolls included, with no luggage surcharge. The price you see is the price you pay — no hidden fees on arrival.

Can we make a stop on the way?

Yes: a 20 to 30-minute supermarket or restaurant stop is complimentary on routes to Playa del Carmen and Tulum. Longer stops are billed as waiting time.

Transfers

Private transfers in the Riviera Maya

Bilingual chauffeur, premium vehicles, punctuality and discretion.

This is the parent page for every private route we drive in the Riviera Maya. If you only need arrival or departure, see our dedicated Cancún airport service, then pick your exact route below.

Cancún airport transfer

Suburban 6 pax · Mercedes V-Class 7 pax

A private chauffeur greets you on arrival with a named sign, chilled water and towels. Air-conditioned Suburban or Mercedes V-Class, on-board wifi, child seat on request. Direct transfer to Playa del Carmen, Tulum or your villa.

from$145

Hotel & restaurant transfers

Premium sedan or van depending on your party

Reach the best tables in Tulum, Playa's beach clubs or your private appointments in complete peace of mind. Chauffeur at your disposal for the round trip, waiting time included, routes carefully planned by your concierge.

from$85

Private chauffeur for the day

Mercedes E-Class or Suburban · bilingual driver

A bilingual chauffeur at your disposal for 8 to 10 hours to explore the Riviera Maya at your own pace: cenotes, Mayan sites, boutiques, restaurants. Mercedes or Suburban vehicle, fuel and tolls included, flexible itinerary.

from$380

Transfers

Private van transfer with driver

Travel in a private van with a driver, for a group of up to 10 passengers, with traveller insurance included. The rate applies per vehicle, not per person. The pick-up location is set according to your request, and the applicable rate depends on the route.

From · CancúnUSD 100 per vehicle

Frequently asked questions

Private transfers from Cancún airport

Private transfers

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